Doubletree By Hilton Hotel New York City - Chelsea, New York
About the Hotel
DoubleTree By Hilton Hotel New York City - Chelsea is a 26-story high-rise located in the vibrant Chelsea district of Manhattan. The hotel offers easy access to major attractions like Times Square and Central Park, while being surrounded by a rich array of theaters, galleries, shops, and restaurants. Its modern design complements the classic New York City style, making it a notable presence in this bustling urban environment. Guests are welcomed with signature warm chocolate chip cookies upon check-in.
Location
Situated on 29th Street between Sixth and Seventh Avenues, the hotel is conveniently located near key landmarks like Madison Square Garden and the Empire State Building. Access to public transportation is easy, with the subway station at 28th Street and proximity to Penn Station. The diverse surroundings include Fifth Avenue designer boutiques and cultural attractions, allowing guests to explore the best of New York City.
Rooms
The hotel features 236 air-conditioned rooms, designed for comfort and convenience. Each room is equipped with a flat-screen TV with cable channels, a work desk, and complimentary Wi-Fi. Higher-floor rooms offer views of the iconic Empire State Building. Guests have access to amenities like refrigerators and iPod docking stations for a more personalized stay.
Eat & Drink
Chelton's Bar and Grille is the hotel's on-site restaurant, serving all-day traditional American cuisine. Guests can enjoy breakfast, lunch, and dinner with a menu that caters to diverse tastes. The convenient location allows easy access to additional dining options nearby for guests seeking a variety of culinary experiences.
Leisure & Business
A 24-hour fitness center is available for guests to maintain their fitness routine during their stay. The hotel also offers a business center, concierge services, and flexible check-out options, providing convenience for both leisure and business travelers. Additional services include daily housekeeping and 24-hour front desk assistance.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Only dogs are allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- Vending machines
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- HBO available
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is conveniently located near Times Square, making it a great base for exploring the city, but there was unexpected building work ongoing. The rooms were cozy, equipped with a coffee machine, and pleasant, though the temperature could get quite warm. The service was exceptional, with Francez going above and beyond to assist us, despite encountering some argumentative staff. The dining options were hit or miss, with one meal being a letdown and another surprisingly good. The location was close to major attractions and convenient for hopping on the subway, but had some construction nearby. Overall, a mixed experience with some standout positives and negatives.
The hotel has a convenient location close to key Midtown tourist spots and subway stations. The rooms were small but available early. The service was very attentive and friendly. The dining options were limited and not impressive, but the location made up for it.
The hotel rooms are clean and nice, but small. The air conditioning works perfectly even in the September heat. However, the property's website advertised suites but only provided a double room for three adults. The service was mixed, with friendly staff towards children but difficulties with reservations. The location is excellent for exploring Manhattan, close to major attractions. The dining options were limited and expensive. The facilities are convenient but under ongoing construction, resulting in delays.
I had a pleasant stay at the hotel. The rooms were small but had everything I needed, and surprisingly, mine was slightly bigger than expected. The service was extremely courteous and enjoyable despite a small hiccup with our room assignment. The location was fantastic, within walking distance to key tourist spots. The dining options were good, but could use a bit more variety. Overall, a decent place to stay.
The hotel rooms were well-equipped, clean, and comfortable; however, the lack of tea or coffee in the reception gave it a dated vibe reminiscent of the 80s. The service was attentive, waking us up every day to ensure the best possible experience, even providing hot water and salt to assist a guest's ailing daughter. The location was superb, within easy walking distance of Times Square and close to Chelsea and major attractions like Madison Square Gardens. The dining experience, while offering a buffet with plenty of hot items, lacked healthier choices like fresh fruit, and the facilities were decent overall.
The hotel rooms were better and bigger than expected, but with a niggling, dripping tap. The service was variable but friendly. The central location was convenient for visiting popular attractions. The dining experience was subpar.
This hotel was a mixed experience for me. While the rooms were clean and nice, they had a persistent urinal-like smell. The service was superb, with exceptionally friendly staff who went above and beyond, but the social elevator system caused long waits and frustration. The location was the best feature, close to major NYC attractions and transportation options. The dining was a bit lackluster with limited healthy choices and early closure, but the hotel provided a free breakfast on one day. Overall, a decent stay with some notable drawbacks.
The hotel rooms are decent with a nice living room area, but they are on the smaller side, relatively noisy AC, and have a dirty, unpleasant smell behind elevators. The service was very, very friendly, although the elevator has been broken for some time due to construction. Being able to check in at 13.30 was greatly appreciated. The location is good with easy access to Penn Station, the Empire State Building, and Central Park within walking distance. The hotel is convenient to public transportation and Penn Station.
My stay at the hotel was overall pleasant. The rooms were small but clean and quiet, with a steady supply of hot water. However, the air conditioning was either too cold or off entirely, which was a bit inconvenient during the summer heat. The location was amazing, convenient for exploring Manhattan while being away from the hustle and bustle.
The hotel is in a very convenient location, close to major attractions like Madison Square Garden and Times Square. The rooms were tiny and cramped, with no space to unpack or even open a suitcase, and some cleanliness issues. The service was top-notch with special treats for honeymooners but costly services like airport lifts. Dining options were varied but with added charges, and the location is great for a quick stay in NYC.
The hotel is in a superb location, near key attractions and transport links. The rooms, though slightly small, were a welcome escape from the summer heat. However, the lack of amenities upon arrival and some noise concerns were drawbacks. Service was prompt and friendly, matching the standard. Dining fell short with limited and overpriced choices. Overall, a comfortable stay with a few shortcomings to consider.
I had a mixed experience at the hotel. The rooms were decent with comfortable beds, but no tea or coffee available during the day was a downer. The service was exceptional and accommodating, making our stay pleasant. The location was convenient but not as great as expected. The dining was a bit overpriced for the limited variety. Overall, it had its ups and downs.
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